First off, the good news. We have managed to fix the save file issue, and we will have a patch in your hands tomorrow. So hold onto them. Mac Users, we are still waiting on some information from Valve about the correct way to build Mac Patches. Again, thanks for hanging in there. Your patch is coming.
A few apologies are owed as well. Obviously, breaking save files is a bad thing. This is our mess, we made it, and now we get to live with it. I am not happy with the fact that we have been having teething troubles after launch. This is, bluntly, not how I want Gaslamp Games to be run. I want us to be the company that is so freakin’ awesome you tell your friends how awesome we are. The programming side of things is my fault, and I apologize for that as well.
The simple fact of the matter is that we were not expecting sales in the volume that we got, and we were not expecting the response that we got. I honestly thought we would make… maybe a thousand sales during the entire lifetime of the product. We are… doing somewhat better than that, and as a result we are doing our best to try to deal with the fact that we now have to support a massive user base, with no money, no staff, and no time. Consequently, we have been scrabbling around trying to get everything sorted out, and when we were testing the reasonably large patch that was about to come out, this slipped through the cracks at the last minute. We didn’t go back and re-test the savegames after we put together a last minute fix for a shopkeeper issue, and ka-blam, there’s nothing left to do but to pick up the bodies. It’s a mess, and our forums are probably on fire as well… I haven’t had the heart to look.
So, yep. There’s mud on all of our faces. Mainly mine, because whenever there are bugs it tends to be a programming issue.