Sorry Joxer, but you miss the point. What these people did was PART OF THEIR JOB. Prank radio calls are a common thing. No-one could rationally expect it to end in a suicide. Have you listened to the call? You really don't have to be any sort of language expert to tell it was a hoax call; it was a lousy British accent. All the nurse did was transfer the phone call; SHE did nothing else!! She was either already unstable, or something else was going on for THAT to cause her to suicide!!