GS: Cryptic has made a name for itself by making online games with powerful, flexible character customization tools that let players make very distinctive-looking characters. Can you talk about how this will come into play in Neverwinter? For instance, can you share which fantasy races will be playable in the game and to what extent you can customize each?
JE: We'll be using the same Cryptic technology and philosophy with our Neverwinter characters that we have in all our games. Namely, players can create just about any look they imagine. In our first release, we'll be doing the classic humans, elves, and dwarves—as well as a few special ones that I won't mention just now.