Dhruin
SasqWatch
The process of obtaining the DLC and bonus content for Dragon Age has lead to complaints all over the 'net. While I didn't have any trouble with my Steam version, it was a round-about process - and it seems other users have found it even more so. Ars Technica has written about the issues, saying that Impulse buyers have it the worst:
More information.
...and a statement from Impulse:EA and Bioware's Dragon Age: Origins launched yesterday, and PC gamers rejoiced at having another tactical Bioware RPG to sink their teeth into. With digital distribution platforms like Steam and Impulse becoming more popular, it's no surprise that many gamers decided to buy their copy of the game online. The problem? EA and Bioware require you to sign into their own websites, with their own accounts and login information, to allow you to access the bonus content from your purchase. That process, it seems, is broken for many users.
There are links in the article and in our Dragon Age forums that might help for those still having trouble."While we are aware of the folks having issues with the DLC, we are also experiencing thousands of people playing the game with no hiccups on Impulse. For those few who are indeed experiencing issues with authentication due to EA's process, we are working now on a fix and expect this problem to be remedied very shortly."
More information.