The Matrix Online: The Other Side of the Looking Glass @ Official Site

A new edition of The Other Side of the Looking Glass is available at the official site of The Matrix Online.

Crew and Faction Issues
We're continuing to work on the crew and faction issues some of you have been experiencing. We haven't nailed down the root cause yet, but continue to look into the problem. If you are experiencing problems with your crew and/or faction loading, do not delete your crew or faction! Send in a /ccr reporting what exactly you're seeing, include all character names having the problem, and any other significant details you have. Every bit of information you give us can help us resolve the problem.

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Source: The Matrix Online