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-   -   D;OS EE won't load for me (https://www.rpgwatch.com/forums/showthread.php?t=31299)

CelticFrost October 28th, 2015 22:00

D;OS EE won't load for me
 
I took the last two days of the week off to play a little D:OS EE and I can't get it to run. It is installed and every time I go to load it I get this error mess.

Failed to create rendering device!

The application failed to create the rendering device. Please make sure you meet the minimum specifications!(DX11 compatible GPU with the latest drivers installed.)

Report Date: 10/28/2015
Report Time[hh:mm:ss]: 15:51:34
Driver Version: 9.17.10.4101
Operating System: Microsoft Windows 8.1 Pro(6.3.9600)
Default Language: English (United States)
DirectX* Version: 11.0


Sword coast runs fine, POE white march runs fine, HMM 7 runs fine, I am not sure what is wrong here.

HiddenX October 28th, 2015 22:06

Here's a Larian thread.

CelticFrost October 28th, 2015 22:13

Quote:

Originally Posted by HiddenX (Post 1061364622)
Here's a Larian thread.

Thanks but no fixes so far ..this sucks. Time off work and everything.

Thrasher October 28th, 2015 22:29

Hmmm. Have you updated DirectX recently?

CelticFrost October 28th, 2015 22:31

Quote:

Originally Posted by Thrasher (Post 1061364631)
Hmmm. Have you updated DirectX recently?

I thought I did when I installed one of the last games..I will try it.

EDIT:

I checked at AMD and I updated to their new beta 3 weeks ago.

Thrasher October 28th, 2015 22:37

Yeah, it's the first thing I do. Also check to see if you have the latest video drivers. 9 times out of 10 these 2 things will fix these kinds of issues.

One more thing, it could be audio related. You may want to check to see if you are current on audio drivers.

Good luck!

Thrasher October 28th, 2015 22:39

Quote:

Originally Posted by CelticFrost (Post 1061364633)
I thought I did when I installed one of the last games..I will try it.

EDIT:

I checked at AMD and I updated to their new beta 3 weeks ago.

It may be the BETAs, though I don't have experience with AMD. I only use the latest qualified drivers for Nvidia. I've had reliability problems with betas.

Thrasher October 28th, 2015 22:40

BTW, DirectX is different from video drivers. Should check that too.

azarhal October 28th, 2015 22:45

What is your video card? Does it support DX11?

CelticFrost October 28th, 2015 22:51

AMD Radeon HD 6800m on this laptop

CelticFrost October 28th, 2015 22:54

A few weeks ago, AMD introduced the first products in the company’s next generation of high-end DirectX 11 graphics cards – the AMD Radeon HD 6800 Series. The Radeon HD 6800 Series represents AMD’s second-generation DirectX 11 capable architecture

HiddenX October 28th, 2015 23:00

Is a second card in the computer?
Maybe Windows gets confused.
http://www.tomshardware.co.uk/forum/…11-radeon-6850

CelticFrost October 28th, 2015 23:01

Time of this report: 10/28/2015, 16:59:26
Machine name: SEAN
Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_ltsb.150715-0840)
Language: English (Regional Setting: English)
System Manufacturer: Alienware
System Model: M17xR3
BIOS: InsydeH2O Version 1.0 A12
Processor: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz (8 CPUs), ~2.0GHz
Memory: 6144MB RAM
Available OS Memory: 6092MB RAM
Page File: 3115MB used, 9120MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.17415 64bit Unicode

HiddenX October 28th, 2015 23:11

Look further in the dxdiag.txt file:

Here's mine:
Code:

---------------
Display Devices
---------------
          Card name: NVIDIA GeForce GTX 970
      Manufacturer: NVIDIA
          Chip type: GeForce GTX 970
          DAC type: Integrated RAMDAC
        Device Key: Enum\PCI\VEN_10DE&DEV_13C2&SUBSYS_136619DA&REV_A1
    Display Memory: 3751 MB
  Dedicated Memory: 4008 MB
      Shared Memory: 3839 MB
      Current Mode: 1920 x 1080 (32 bit) (60Hz)
      Monitor Name: PnP-Monitor (Standard)
      Monitor Model: VX238
        Monitor Id: ACI23C1
        Native Mode: 1920 x 1080(p) (60.000Hz)
        Output Type: HDMI
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.5286 (English)
    Driver Version: 9.18.13.5286
        DDI Version: 11
      Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
  Driver Date/Size: 5/12/2015 07:27:22, 15858728 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp:
  Device Identifier: {D7B71E3E-5082-11CF-CC6E-6B331CC2C435}
          Vendor ID: 0x10DE
          Device ID: 0x13C2
          SubSys ID: 0x136619DA
        Revision ID: 0x00A1
 Driver Strong Name: oem118.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section142:9.18.13.5286:pci\ven_10de&dev_13c2
    Rank Of Driver: 00E02001
        Video Accel:

Is the DDI version 11?

CelticFrost October 28th, 2015 23:20

no it is 10.1

azarhal October 28th, 2015 23:23

There is a Larian dev posting stuff on steam for people with similar issues.

There is also a link in the thread to run a analyzing tool from Larian.

azarhal October 28th, 2015 23:26

Quote:

Originally Posted by CelticFrost (Post 1061364654)
no it is 10.1

You might want to look into this, if your card really support DX11.

Ignore the Win7 hotfix, got to the "Guide for those who can't get the DDI hotfix to work​".

HiddenX October 28th, 2015 23:29

Here's a similar thread

JDR13 October 28th, 2015 23:32

The proper error message should have been - "Inferior GPU detected. Please upgrade to Nvidia".

;)

CelticFrost October 29th, 2015 02:07

Well I got the DX figured out and now it is working.

Quote:

Originally Posted by JDR13 (Post 1061364659)
The proper error message should have been - "Inferior GPU detected. Please upgrade to Nvidia".

;)

You are right there, but bigger problem the CPU in this the next problem. So it is official this gaming lap is dead to me.

CelticFrost October 30th, 2015 23:40

ystem Information
------------------
Time of this report: 10/28/2015, 19:52:39
Machine name: SEAN
Operating System: Windows 10 Pro 64-bit (10.0, Build 10240) (10240.th1.150930-1750)
Language: English (Regional Setting: English)
System Manufacturer: Alienware
System Model: M17xR3
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz (8 CPUs), ~2.0GHz
Memory: 6144MB RAM
Available OS Memory: 6092MB RAM
Page File: 2139MB used, 5616MB available
Windows Dir: C:\WINDOWS
DirectX Version: 11.1
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.10240.16384 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics 3000
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_04BA1028&REV_09
Display Memory: 4058 MB
Dedicated Memory: 1012 MB
Shared Memory: 3045 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: LGD02D4
Native Mode: 1600 x 900(p) (60.080Hz)
Output Type: Internal
Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd3 2,igd10umd32,igd10umd32
Driver File Version: 9.17.0010.4229 (English)
Driver Version: 9.17.10.4229
DDI Version: 11.1
Feature Levels: 10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.2
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Applicable
Power P-states: Not Applicable
Driver Attributes: Final Retail


Updated everything including going to Windows 10(it isn't bad) and still won't load….

Thrasher October 30th, 2015 23:52

Wow! Maybe the download is corrupted?

joxer October 30th, 2015 23:53

Quote:

Processor: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz (8 CPUs), ~2.0GHz
Jesus Christ where did you get that one, LOL

Quote:

Originally Posted by Thrasher (Post 1061365054)
Wow! Maybe the download is corrupted?

This is possible, but I doubt it. File verification through Galaxy/Steam should take care of that.

Anyway, the game should run on that PC.
Download this util, run it and see if it suggests better drivers than you have by default:
http://www.drivethelife.com/

If that doesn't help, run Larian's analysis tool then run the game:
https://dl.dropboxusercontent.com/u/…alysisTool.zip

Report you get submit to Larian support:
http://larian.com/support/

CelticFrost October 31st, 2015 00:01

Quote:

Originally Posted by Thrasher (Post 1061365054)
Wow! Maybe the download is corrupted?

I have uninstalled twice, turned off Kaspesky, reinstalled it same error.

Not sure if I can say it here but will, downloaded a crack copy of the GOG(my bought copy is Steam) and same error.

joxer October 31st, 2015 00:03

What error exactly does it return?
If any…

CelticFrost October 31st, 2015 00:03

Quote:

Originally Posted by joxer (Post 1061365055)
Jesus Christ where did you get that one, LOL


This is possible, but I doubt it. File verification through Galaxy/Steam should take care of that.

Anyway, the game should run on that PC.
Download this util, run it and see if it suggests better drivers than you have by default:
http://www.drivethelife.com/

If that doesn't help, run Larian's analysis tool then run the game:
https://dl.dropboxusercontent.com/u/…alysisTool.zip

Report you get submit to Larian support:
http://larian.com/support/

I have updated everything on this computer, yes I bought this laptop a three years ago and I know it is time for a new one and have been putting it off.

I send a report to Larian last night and they asked me to reinstall it with everything I could turn off like fire walls etc. which I did.

CelticFrost October 31st, 2015 00:07

The application failed to create the rendering device. Please make sure you meet the minimum specifications!(DX11 compatible GPU with the latest drivers installed.)

Thrasher October 31st, 2015 00:11

It's been said that mobile Gpus sometimes aren't properly supported by games, but I've managed.

joxer October 31st, 2015 00:14

Quote:

Originally Posted by CelticFrost (Post 1061365063)
The application failed to create the rendering device.

WTF
That soulds like directx error, but it's windows 10 and dx files should already exist on the machine.

Lemme google some microsoft base.

CelticFrost October 31st, 2015 00:15

Quote:

Originally Posted by Thrasher (Post 1061365065)
It's been said that mobile Gpus sometimes aren't properly supported by games, but I've managed.

Thanks, but I don't know what to do. I have been able to make everything work on this computer from old to new. Sword coast has higher requirements and runs fine so I am at a loss on this one.

Started looking at new systems again, I was going to buy a new one but spent the money on new cherry wood hard wood floors this summer….

sakichop October 31st, 2015 00:19

Quote:

Originally Posted by CelticFrost (Post 1061365063)
The application failed to create the rendering device. Please make sure you meet the minimum specifications!(DX11 compatible GPU with the latest drivers installed.)

Quick google search shows Intel hd 3000 only supports up to DX10.1 not DX11.

Didn't read any of the links though so I'm not sure about specifics or if it's even true but if so that would be your problem.

Is there an option to run D:OS EE in dx 9 or 10.

CelticFrost October 31st, 2015 00:21

I have a amd 6850m card as well running…

joxer October 31st, 2015 00:24

Then force the game to use the dedicated card instead of intel chip through catalyst.
Maybe rightclicking the game has an option "Run using Radeon card".

EDIT:
Sorry I can't provide better detail as I don't have a laptop with AMD card nearby, but I'm texting a friend with such (garbage? ;)) machine to tell me exactly how to force it. Hopefully he's not drinking somewhere.

CelticFrost October 31st, 2015 00:32

Thanks everyone, I will try this later…decided on poker, rum and cigarettes for the night.

joxer October 31st, 2015 00:35

LOL good call!

Thrasher October 31st, 2015 00:38

Maybe it isn't detecting it, and trying to use the onboard gpu? Sounds like a game bug. :/

azarhal October 31st, 2015 01:17

The first step would be to make sure the dedicated graphic card is being used and the integrated one disabled.

The first choice is disabling the integrated graphic card in the BIOS then you are sure the OS is doing nothing with it. If that is not possible, there is a the option of disabling it in the device manager.

I found a Window 8 guide on youtube to do just that. To access the Device Manager in Window10 go in Start Menu->Settings->Devices->bottom of page Device manager link.

joxer October 31st, 2015 01:19

Quote:

Originally Posted by azarhal (Post 1061365093)
The first choice is disabling the integrated graphic card in the BIOS then you are sure the OS is doing nothing with it.

Windows 10. DX12.
Do not disable anything in BIOS! Not now, not ever.
Sure on this machine cards are not dx12. Yet. Just… Don't.

Patience, I'll learn by tomorrow. And probably have pics to share.

And btw, device manager on win10 you get by - rightclick on start button.

CelticFrost October 31st, 2015 01:38

On my 4th rum, no playing around with anything right now….

though in first in a pot limit hi/low Omaha tourney and 11th in a no limit holdem tourney right now…

CelticFrost October 31st, 2015 01:42

now first and first…the power of rum


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