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July 3rd, 2009, 06:01
Originally Posted by Squeek View Post
Thank God they don't make boats the way they make PC games. Or cars. Or planes (or anything anything else where the user's life depends on the product actually working the way it's supposed to work).
But they do. I had to take my new car (well, when it was new) back for warranty repairs several times. I've had cars with well-known generic problems ("the engine block always leaks oil in this model") and so on. You just see it as a different issue, for some reason.

When I used to be an electronics buyer for one of Australia's largest retailers, I'd agree to a failure rate. For example, we might agree a 2% major, 4% minor failure rate was perfectly acceptable for the LCD TV. If we sold a million PCs, we knew 40,000 would have something dodgy and 20,000 would outright fail or similar.

And then there are the harder-to-quantify issues. You don't get a good signal on your new TV? Maybe the manufacturer knows full well the tuner isn't as sensitive as perhaps it should be.
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