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February 17th, 2012, 19:37
Originally Posted by JDR13 View Post
Not sure what to suggest other than to submit a ticket to their customer support.

Yeah, I already submitted a ticket. It has to travel halfway around the world to some service center in India where they can barely write and read English and will take a few days to respond to translate what I wrote and then write a proper sentence in response. A "conversation" will go back and forth over a matter of weeks, until I give up in frustration.

Needless to say, I don't have much hope…
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