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February 16th, 2013, 16:45
Message was "updated" 15 minutes ago. They're back to the "change the time stamp" update technique.

We are working to resolve ongoing issues with our system maintenance. At this time we do not have a specific estimate for when the game servers will be available. Our goal is to make the games available as soon as possible. We will continue to provide updates as we have them.
I think it's clear at this point that not only did the new system not fire up properly but they managed to forget to make a roll-back copy of the old system. I'm thinking they're royally screwed because they're basically left with no billing info and no account status. That's, of course, wild and largely baseless supposition, but it fits the evidence. If they've screwed the pooch that badly on the financial aspects of the game, they certainly wouldn't want to "start the riot" by giving users the slightest hint of how bad it is. They'd have to go back to some previous "snapshot" of the billing database and then bring it up-to-date by entering every single transaction line by line. They'd only have bank records for people buying points, so if all this hypothetical scenario is real, all the folks that bought expensive items out of the DDO store (such as the ballyhoo'd return of +4 tomes) since the snapshot would end up getting them for free.
Sorry. No pearls of wisdom in this oyster.
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