So the site hates
Legend of Heroes: Trails of Cold Steel IV but loves
Genshin Impact? Seems our tastes have nothing in common. At least I agree with some of the article.
Lastly, Genshin Impact launched at the right time. Let's face it; late September and most of October was a dry period for brand-new releases for RPGs. We are all currently in this calm before the storm of next-generation consoles launching alongside the year's biggest releases of Cyberpunk 2077, Assassin's Creed Valhalla, Yakuza: Like A Dragon, the Demon's Souls remake, and much more. There was a small gap in these last few weeks and Genshin Impact swept the world for a brief amount of time.
Edit: There fixed it for ya. Still the same reply basically.