Poor performance on laptop
If you are suffering from poor performance on Laptop then please make sure the graphic card settings are set to defualt to the dedicated graphics card, not the intergrated video card
Ultra Wide Monitors
In a few instances players with ultra wide monitors have experienced crashes while playing in Full Screen, if this is an issue for you please try using Windowed or Borderless Windowed mode
In addition the following issues were encountered in the release of Mary Skelter: Nightmares
DXFAIL error
If you have an Intel graphics card and your game crashes with DXFAIL error messages during any story-related dialogue sequences, there is now a solution to this issue:
1) Fully install all latest Windows updates. The update notes mention fixes which cover DirectX-related issues.
2) Go to Device Manager, find Display Adaptors and check the version of your current driver. Trying to use ''Update Driver'' will not work, and will claim that you have the latest driver, so you will need to update manually. Click on Properties, then check the date of your driver. If it's dated 2016 you will need to renew it to the 2018 version. Update it until you get this version: 24.20.100.6286
3) Search the web for your graphics card model and look for the latest drivers. The user hwo found the solution found there's here, but we cannot be responsible for external website contents, so please do be careful when downloading anything!
https://downloadcenter.intel.com/product/80939/Graphics-Drivers
4) Perform every restart if needed after updating your drivers.
Credit goes to '1gga' who described this solution in the Community Hub discussion pages. Many thanks to you for this finding!
Cannot save game
If you're unable to save your game progress, please check the following:
1) BitDefender has sometimes blocked access to your MyGames folder when running Mary Skelter. Please unblock this and you should be able to save again.
2) For those who are still unable to save please check that your save game folder isn't set to read only. Right click on the folder, select Properties and make sure 'Read Only' tick box is unchecked.
Controller not detected
A very small number of users are getting issues with the game not detecting supported controllers that are connected. To help the game recognise your controller try this:
https://www.tomsguide.com/us/how-to-use-a-ps4-controller-steam,news-24039.html
If that still doesn't work, then try setting LegacyInput to 1 in the '.ini' file in the root of the game folder.
DXFAIL: DXGI_ERROR_DEVICE_REMOVED error message
If you are experiencing this message you need to update your drivers. If this doesn't work then unfortunately we're unable to resolve the issue as there's a driver issue that cannot be mitigated. This usually seems to be a problem with Intel graphics cards