D:OS D;OS EE won't load for me

CelticFrost · October 28, 2015

I took the last two days of the week off to play a little D:OS EE and I can't get it to run. It is installed and every time I go to load it I get this error mess.

Failed to create rendering device!

The application failed to create the rendering device. Please make sure you meet the minimum specifications!(DX11 compatible GPU with the latest drivers installed.)

Report Date: 10/28/2015
Report Time[hh:mm:ss]: 15:51:34
Driver Version: 9.17.10.4101
Operating System: Microsoft Windows 8.1 Pro(6.3.9600)
Default Language: English (United States)
DirectX* Version: 11.0

Sword coast runs fine, POE white march runs fine, HMM 7 runs fine, I am not sure what is wrong here.

HiddenX · October 28, 2015

Here's a Larian thread.

CelticFrost · October 28, 2015

HiddenX said:
Here's a Larian thread.

Thanks but no fixes so far ..this sucks. Time off work and everything.

Thrasher · October 28, 2015

Hmmm. Have you updated DirectX recently?

CelticFrost · October 28, 2015

Thrasher said:
Hmmm. Have you updated DirectX recently?

I thought I did when I installed one of the last games..I will try it.

EDIT:

I checked at AMD and I updated to their new beta 3 weeks ago.

Thrasher · October 28, 2015

Yeah, it's the first thing I do. Also check to see if you have the latest video drivers. 9 times out of 10 these 2 things will fix these kinds of issues.

One more thing, it could be audio related. You may want to check to see if you are current on audio drivers.

Good luck!

Thrasher · October 28, 2015

CelticFrost said:
I thought I did when I installed one of the last games..I will try it.

EDIT:

I checked at AMD and I updated to their new beta 3 weeks ago.

It may be the BETAs, though I don't have experience with AMD. I only use the latest qualified drivers for Nvidia. I've had reliability problems with betas.

Thrasher · October 28, 2015

BTW, DirectX is different from video drivers. Should check that too.

azarhal · October 28, 2015

What is your video card? Does it support DX11?

CelticFrost · October 28, 2015

AMD Radeon HD 6800m on this laptop

CelticFrost · October 28, 2015

A few weeks ago, AMD introduced the first products in the company’s next generation of high-end DirectX 11 graphics cards – the AMD Radeon HD 6800 Series. The Radeon HD 6800 Series represents AMD’s second-generation DirectX 11 capable architecture

HiddenX · October 28, 2015

Is a second card in the computer?
Maybe Windows gets confused.
http://www.tomshardware.co.uk/forum/349578-33-dx11-radeon-6850

CelticFrost · October 28, 2015

Time of this report: 10/28/2015, 16:59:26
Machine name: SEAN
Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_ltsb.150715-0840)
Language: English (Regional Setting: English)
System Manufacturer: Alienware
System Model: M17xR3
BIOS: InsydeH2O Version 1.0 A12
Processor: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz (8 CPUs), ~2.0GHz
Memory: 6144MB RAM
Available OS Memory: 6092MB RAM
Page File: 3115MB used, 9120MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.17415 64bit Unicode

HiddenX · October 28, 2015

Look further in the dxdiag.txt file:

Here's mine:

Code:

---------------
Display Devices
---------------
          Card name: NVIDIA GeForce GTX 970
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 970
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_13C2&SUBSYS_136619DA&REV_A1
     Display Memory: 3751 MB
   Dedicated Memory: 4008 MB
      Shared Memory: 3839 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: PnP-Monitor (Standard)
      Monitor Model: VX238
         Monitor Id: ACI23C1
        Native Mode: 1920 x 1080(p) (60.000Hz)
        Output Type: HDMI
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.5286 (English)
     Driver Version: 9.18.13.5286
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 5/12/2015 07:27:22, 15858728 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: 
  Device Identifier: {D7B71E3E-5082-11CF-CC6E-6B331CC2C435}
          Vendor ID: 0x10DE
          Device ID: 0x13C2
          SubSys ID: 0x136619DA
        Revision ID: 0x00A1
 Driver Strong Name: oem118.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section142:9.18.13.5286:pci\ven_10de&dev_13c2
     Rank Of Driver: 00E02001
        Video Accel:

Is the DDI version 11?

CelticFrost · October 28, 2015

no it is 10.1

azarhal · October 28, 2015

There is a Larian dev posting stuff on steam for people with similar issues.

There is also a link in the thread to run a analyzing tool from Larian.

azarhal · October 28, 2015

CelticFrost said:
no it is 10.1

You might want to look into this, if your card really support DX11.

Ignore the Win7 hotfix, got to the "Guide for those who can't get the DDI hotfix to work".

HiddenX · October 28, 2015

Here's a similar thread

JDR13 · October 28, 2015

The proper error message should have been - "Inferior GPU detected. Please upgrade to Nvidia".

CelticFrost · October 29, 2015

Well I got the DX figured out and now it is working.

JDR13 said:
The proper error message should have been - "Inferior GPU detected. Please upgrade to Nvidia".

You are right there, but bigger problem the CPU in this the next problem. So it is official this gaming lap is dead to me.

D:OS D;OS EE won't load for me

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