Code 43 error with video card.

A couple of days ago I started having issues with my graphics card. When I booted up my system, I noticed the resolution on my desktop (native 1920x1200) had been knocked down to 1024x768. Any attempt to change it fails as other resolutions are greyed out.

I also can't access Nvidia Control Panel. Checking the card under Device Manager shows the message - "Windows has stopped this device because it has reported problems. (Code 43)".

I've tried…

Uninstalling and reinstalling drivers
Rolling back to older drivers
Physically removed the card and checked/cleaned all connectors.
Swapping PCI slots

Still getting the same error code. Any ideas?

Have you tried using a driver cleaner, to make sure you're starting afresh? I'd also consider reflashing the BIOS.

Failing that, I would make an Ubuntu live USB stick, and boot from it to see what you get. If the card is misbahaving there too, it's looking like a hardware issue.

This solution worked for this person:
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Excellent news! I have found the culprit!
I was one of the lucky one's who had iDisplay installed on my computer. Althoguh I had uninstalled it after discovering it was a potential candidate for causing code 43, there is another program iDisplay installs on your computer titled: OS Base iDisplay. Uninstalling that second program did the trick. 


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taken from:
http://www.tomshardware.com/answers/id-3358386/gtx-1070-windows-error-code.html
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as a linux guy i like ripper's suggestion. My guess this is some sort of device conflict in windows - oddly a couple of days ago there was a new ms patch to windows 10 - no clue if you are running windows 10 or if you recieved the patch but if the answer is yes perhaps something got installed that is causing a conflict.
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Yep, Windows 10 64. I used Display Driver Uninstall in safe mode to completely remove the drivers each time I changed them.

Tried flashing the bios already. Also tried letting Windows pick the driver. Tried uninstalling the last windows update too.

I'll try the UBS stick thing later though I know absolutely nothing about Unbuntu.

Don't worry about familiarity with linux - most PCs will boot it straight from the USB to the desktop without any fuss. Then you can try changing resolutions in the control panel, or maybe a benchmark, to see if the hardware seems OK.

What version of Ubuntu do I want? Do I download it directly onto a USB stick?

That's like the opposite of rule 34. Maybe you're watchin too little porn?

Just download the latest Ubuntu desktop here: https://www.ubuntu.com/download/desktop

Then follow this guide: https://tutorials.ubuntu.com/tutorial/tutorial-create-a-usb-stick-on-windows#0

The Ubuntu desktop is not my cup of tea, but it's fine for a bit of testing and troubleshooting.

Hard to tell what's causing it, could be system mess, but also could be hardware failure.
I see you didn't try rolling back to some earlier system checkpoint.

JDR13 said:

What version of Ubuntu do I want? Do I download it directly onto a USB stick?

Click to expand...

You want 18.04. You download the iso and then use a program that makes a bootable usb and point it at that iso. I always do this with linux so can't tell you which widget on windows that does the job but a google search shows:

(when you boot from the usb there will be two options install or try - just select try)
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source:
https://www.zdnet.com/article/windows-10-tip-use-an-iso-file-to-create-a-bootable-usb-flash-drive/


After the download is complete, you can double-click the ISO file to mount it as a virtual DVD drive and run Setup directly from the mounted drive. From that same File Explorer window, you can also create bootable Windows 10 installation media on a USB flash drive.

In addition to the ISO file, you also need a USB flash drive at least 8 GB in size. This process will delete all data on the USB drive, so back up any important files before proceeding. Then follow these steps:

Plug the USB flash drive into your PC and use the Recovery Media Creator tool create Windows 10 recovery drive. (The easiest way to find this tool is to type Create a recovery drive in the search box on the taskbar, then click the shortcut from the search results. For full details, see "Windows 10 tip: Create a recovery drive.")
Open File Explorer and double-click the recovery drive you just created to open its contents in a window.
Open a second File Explorer window, locate the Windows 10 ISO file you downloaded, and double-click to mount it as a virtual drive.
Position the two File Explorer windows side by side and drag the full contents of the mounted drive to your USB flash drive. Choose the option to overwrite all existing files.

joxer said:

I see you didn't try rolling back to some earlier system checkpoint.

Click to expand...

I tried that too. My #&%@ System Restore didn't have any checkpoints because, unbeknown to me, there wasn't enough drive space dedicated to it to make checkpoints.

Say what? That just ain't possible unless you're using some ancient 20 Gigs sized SSD as C: and you also installed Office or something on it.

I'd reinstall windows from scratch there. I'm serious, not trolling. It's possible that just one file causes those misshaps, but detecting it will take much more time than reinstallation.
Backup games first ofc - remember that all you need is copy paste to external drive then after returning them back, all you need is install or verify option which will spot files are already there. Works on Steam, GOG and Origin. Works also with Rockstar Social Club, but it's a bit complicated there (google). Dunno about GOG Galaxy, never tried it with that client.

joxer said:

Say what? That just ain't possible unless you're using some ancient 20 Gigs sized SSD as C: and you also installed Office or something on it.

Click to expand...

In System Restore, there's an adjustable slider to control how much space you want put aside for restore checkpoints. Mine was all the way to the left for some reason. That's why it wasn't creating checkpoints.

And yeah, I'm thinking of trying a Windows reset at this point which is going to wipe out most of my installed programs.

Ripper said:

Just download the latest Ubuntu desktop here: https://www.ubuntu.com/download/desktop

Then follow this guide: https://tutorials.ubuntu.com/tutorial/tutorial-create-a-usb-stick-on-windows#0

The Ubuntu desktop is not my cup of tea, but it's fine for a bit of testing and troubleshooting.

Click to expand...

you said:

You want 18.04. You download the iso and then use a program that makes a bootable usb and point it at that iso. I always do this with linux so can't tell you which widget on windows that does the job but a google search shows:

(when you boot from the usb there will be two options install or try - just select try)
--
source:
https://www.zdnet.com/article/windows-10-tip-use-an-iso-file-to-create-a-bootable-usb-flash-drive/

Click to expand...

Will using Ubuntu from a USB stick allow me to install Nvidia Unbuntu drivers?

When you boot to a live USB, it creates a RAMdisk for any changes you make, which is discarded when you reboot. You can try installing the nvidia drivers using the Additional Drivers app.

If that doesn't work, you can still test things out using the default drivers that it boots with. Should still be possible to investigate if the hardware is misbehaving.

I believe so but not sure. There are tools for making a 'live' usb and other tools for adding scratch space on the usb stick for installed software (the later is easy because when you 'burn' the usb stick you tell it to allocate extra space) but the techniques i know are for linux - er using linux packages. I *think* you can boot from the usb and install the drivers but doubt they will persist across a reboot.
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So the question then becomes do you need to reboot to have the driver take effect. I'm not sure but i don't think so - so bottom line is you have to test it. I could test it for you - hum give me 20 minutes -
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Ok good news and bad news. The install the drivers would require a reboot which would require a persistent live usb. However, the default kernel has the 'free' drivers which work (with my 1070 i'm running my screen at 2560x1440) they just aren't the best drivers for playing games.
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Hope that helps.

The open source drivers (nouveau) on the live cd will be enough to tell if the card is toast. Just run glxgears or something (from a terminal).

I guess this is where I'm lucky there are multiple computers (and multiple OSes!) in this household. Can just swap hardware around to see if stuff is faulty or not.

Shagnak said:

I guess this is where I'm lucky there are multiple computers (and multiple OSes!) in this household. Can just swap hardware around to see if stuff is faulty or not.

Click to expand...

Yeah, I used to have two rigs, but now I just keep one primary system and a laptop. I might take the card to a local shop tomorrow to test it.

So... this just keeps getting better.

I was removing the card again a short while ago, and I noticed my CPU cooler seemed a little loose. I removed it so I could re-seat it and discovered that 3 of the 4 plastic push pins on the bottom of the heatsink are broken. I think I might have bumped it one of the times I was swapping my GPU around. Of course I don't have a spare.

So now I can't even turn my computer on until I buy a new cooler and some thermal paste tomorrow.