D:OS D;OS EE won't load for me

Divinity: Original Sin
ystem Information
------------------
Time of this report: 10/28/2015, 19:52:39
Machine name: SEAN
Operating System: Windows 10 Pro 64-bit (10.0, Build 10240) (10240.th1.150930-1750)
Language: English (Regional Setting: English)
System Manufacturer: Alienware
System Model: M17xR3
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz (8 CPUs), ~2.0GHz
Memory: 6144MB RAM
Available OS Memory: 6092MB RAM
Page File: 2139MB used, 5616MB available
Windows Dir: C:\WINDOWS
DirectX Version: 11.1
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.10240.16384 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics 3000
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_04BA1028&REV_09
Display Memory: 4058 MB
Dedicated Memory: 1012 MB
Shared Memory: 3045 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: LGD02D4
Native Mode: 1600 x 900(p) (60.080Hz)
Output Type: Internal
Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Driver File Version: 9.17.0010.4229 (English)
Driver Version: 9.17.10.4229
DDI Version: 11.1
Feature Levels: 10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.2
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Applicable
Power P-states: Not Applicable
Driver Attributes: Final Retail


Updated everything including going to Windows 10(it isn't bad) and still won't load....
 
Joined
Apr 2, 2011
Messages
3,381
Processor: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz (8 CPUs), ~2.0GHz
Jesus Christ where did you get that one, LOL

Wow! Maybe the download is corrupted?
This is possible, but I doubt it. File verification through Galaxy/Steam should take care of that.

Anyway, the game should run on that PC.
Download this util, run it and see if it suggests better drivers than you have by default:
http://www.drivethelife.com/

If that doesn't help, run Larian's analysis tool then run the game:
https://dl.dropboxusercontent.com/u/19240087/Larian/AnalysisTool.zip

Report you get submit to Larian support:
http://larian.com/support/
 
Joined
Apr 12, 2009
Messages
23,459
Wow! Maybe the download is corrupted?

I have uninstalled twice, turned off Kaspesky, reinstalled it same error.

Not sure if I can say it here but will, downloaded a crack copy of the GOG(my bought copy is Steam) and same error.
 
Joined
Apr 2, 2011
Messages
3,381
What error exactly does it return?
If any...
 
Joined
Apr 12, 2009
Messages
23,459
Jesus Christ where did you get that one, LOL


This is possible, but I doubt it. File verification through Galaxy/Steam should take care of that.

Anyway, the game should run on that PC.
Download this util, run it and see if it suggests better drivers than you have by default:
http://www.drivethelife.com/

If that doesn't help, run Larian's analysis tool then run the game:
https://dl.dropboxusercontent.com/u/19240087/Larian/AnalysisTool.zip

Report you get submit to Larian support:
http://larian.com/support/

I have updated everything on this computer, yes I bought this laptop a three years ago and I know it is time for a new one and have been putting it off.

I send a report to Larian last night and they asked me to reinstall it with everything I could turn off like fire walls etc. which I did.
 
Joined
Apr 2, 2011
Messages
3,381
The application failed to create the rendering device. Please make sure you meet the minimum specifications!(DX11 compatible GPU with the latest drivers installed.)
 
Joined
Apr 2, 2011
Messages
3,381
The application failed to create the rendering device.
WTF
That soulds like directx error, but it's windows 10 and dx files should already exist on the machine.

Lemme google some microsoft base.
 
Joined
Apr 12, 2009
Messages
23,459
It's been said that mobile Gpus sometimes aren't properly supported by games, but I've managed.

Thanks, but I don't know what to do. I have been able to make everything work on this computer from old to new. Sword coast has higher requirements and runs fine so I am at a loss on this one.

Started looking at new systems again, I was going to buy a new one but spent the money on new cherry wood hard wood floors this summer....
 
Joined
Apr 2, 2011
Messages
3,381
The application failed to create the rendering device. Please make sure you meet the minimum specifications!(DX11 compatible GPU with the latest drivers installed.)

Quick google search shows Intel hd 3000 only supports up to DX10.1 not DX11.

Didn't read any of the links though so I'm not sure about specifics or if it's even true but if so that would be your problem.

Is there an option to run D:OS EE in dx 9 or 10.
 
Then force the game to use the dedicated card instead of intel chip through catalyst.
Maybe rightclicking the game has an option "Run using Radeon card".

EDIT:
Sorry I can't provide better detail as I don't have a laptop with AMD card nearby, but I'm texting a friend with such (garbage? ;)) machine to tell me exactly how to force it. Hopefully he's not drinking somewhere.
 
Joined
Apr 12, 2009
Messages
23,459
Thanks everyone, I will try this later...decided on poker, rum and cigarettes for the night.
 
Joined
Apr 2, 2011
Messages
3,381
LOL good call!
 
Joined
Apr 12, 2009
Messages
23,459
The first step would be to make sure the dedicated graphic card is being used and the integrated one disabled.

The first choice is disabling the integrated graphic card in the BIOS then you are sure the OS is doing nothing with it. If that is not possible, there is a the option of disabling it in the device manager.

I found a Window 8 guide on youtube to do just that. To access the Device Manager in Window10 go in Start Menu->Settings->Devices->bottom of page Device manager link.
 
Joined
Oct 13, 2007
Messages
7,313
The first choice is disabling the integrated graphic card in the BIOS then you are sure the OS is doing nothing with it.
Windows 10. DX12.
Do not disable anything in BIOS! Not now, not ever.
Sure on this machine cards are not dx12. Yet. Just… Don't.

Patience, I'll learn by tomorrow. And probably have pics to share.

And btw, device manager on win10 you get by - rightclick on start button.
 
Joined
Apr 12, 2009
Messages
23,459
On my 4th rum, no playing around with anything right now....

though in first in a pot limit hi/low Omaha tourney and 11th in a no limit holdem tourney right now...
 
Joined
Apr 2, 2011
Messages
3,381
Back
Top Bottom