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Deus Ex: Human Revolution - GameStop Compensates

by Dhruin, 2011-08-27 00:52:32

GameStop has obviously realised the PR disaster they have created for themelves with DX:HR, so they have responded with a hefty free $50 gift card and buy-2-get-1-free-preowned offer for those affected. Here's their email, courtesy of Ting Taon who sent in this link at Beeping Computer:

Dear GameStop customer,

Earlier this week, GameStop removed a competitor's coupon from standard edition PC versions of Deus Ex: Human Revolution, a recent release by Square Enix. We were not aware that the product box would contain this competitor's offer. We regret the events surrounding this title release and that our customers were put in the middle of this issue between GameStop and Square Enix, the publisher of this game. And for this, we are truly sorry.

For your inconvenience, we would like to offer you a free $50 GameStop gift card and a Buy 2 Get 1 Free pre-owned purchase. We want to earn back your trust and confidence in the GameStop experience. Please bring in this email and your store receipt or order confirmation from GameStop.com and present it to a Game Advisor.

Paul Raines
CEO, GameStop

Information about

Deus Ex: HR

SP/MP: Single-player
Setting: Sci-Fi
Genre: Shooter-RPG
Platform: PC
Release: Released