Their Arrogance (whether perceived or real) or thin skin doesn't bother me much, but I wish they were a little more responsive. They have particularly pointed people to their forums for further questions, but they are very slow to reply there. I assume they are very busy trying to drum up media support and updates, but they should really try to have one of their team on the forums, if they specifically point to that for getting questions answered.
At the same time Madocs replys suggest that they have already feel overburdened with questions - what did they expect with crowd funding?