I noticed in other threads that a few of yous have recently acquired FATE. I have a question: I recently got the retail box version of the game (published by Encore) but when I try to launch the game, it wont run and I get the following message: 'Game not properly installed. Please reinstall.' Of course it's a damn lie, I certainly can install a game properly, all I need to do is put a disk on a tray and click a couple of buttons. Anyway after several fruitless attempts at reinstall and the usual cleaning up (defrag, etc.) I emailed encore. They answered the following:
Unfortunately at this time this program is experiencing difficulties with computers containing more than one processor. We are currently looking into a solution to this problem but if you would like you may obtain a refund by doing the following.
I have to say, I didnt know that a Penthium 4 was a multi processor thing. Anyway, I can get a 'refund', although mailing the thing to California would cost me almost as much as what I spent on the game so I'm considering keeping it. Maybe one day I'll get a single processor PC.
My question is, has anyone else experienced similar difficulties ? Is Encore's tech help right or are they completely lost, since last year I downloaded and played the trial version of FATE without a problem ?
Unfortunately at this time this program is experiencing difficulties with computers containing more than one processor. We are currently looking into a solution to this problem but if you would like you may obtain a refund by doing the following.
I have to say, I didnt know that a Penthium 4 was a multi processor thing. Anyway, I can get a 'refund', although mailing the thing to California would cost me almost as much as what I spent on the game so I'm considering keeping it. Maybe one day I'll get a single processor PC.
My question is, has anyone else experienced similar difficulties ? Is Encore's tech help right or are they completely lost, since last year I downloaded and played the trial version of FATE without a problem ?
- Joined
- Oct 18, 2006
- Messages
- 405