I don't. But that's how I perceive the world.
Or did you ever see a high-ranking official of let's say EA appear in EAs forums and answer people's questions ? Especially those regarding game issues ?
Or have you ever seen things change after lots of complaints ? I hink there are more than enough games of EA where people complain about issues - yet nothing happens. Or with other companies.
Here, in Cologne, there was recently a small scandal of a building company hired to renovate a bigger house in which a lot of people were living.
The renovation began with bringing up scaffolding, putting tarps around the big house, thus kind of encasing the people during the winter … they just couldn't look out of the windows anymore. The tarp was hindering their sight.
The company responsible for the renovating even got the outer isolating hull (so to say) of the building knocked off - because it was one of the parts that had to be renewed.
And then, there was nothing.
The company responsible for all of this renovating went out of business, a new one came, and this one went into a small legal quarrel with the house owning company.
All of these months, during winte, nothing happened. The scaffolding and the tarps were still there.
And the people were freezing.
They were said to have been writing letters to the management of the company which owned the house.
Nothing happened.
Nothing happened again.
Nothing happened once more.
THEN he local newspaper brought pictures of the huge building into the reader's sight. And they reported about the scaffolding, the tarps, the freezing people. And the company hich had gone out of business. And the legal argument. And the company which owned the house not reacting.
After SEVERAL of these articles, the management … formerly totally sober and always saying everything was okay and the thing would soon be solved and the people shouldn't be too sensitive towards everything … THEN they actually MET the people. They SAW them living wrapped inside of the scaffolding and the tarps, so to say. And they were SHOCKED.
And THEN, everything was solved within a few days. A new compn came, everything proceeded as normal, soon everything was gone. Plus, the management gave them the money back, which the freezing people had to pay too much, because of the missing proper isolation of the whole building.
That's how I perceive the world around me. High-ranking officials NEVER bother to listen to the people "on the ground".