No, they don't.
They think they're entitled, and that's the problem. There is a lot of misunderstanding about the right to free speech and freedom from censorship. It means only that the government cannot come and take you away because they don't like what you say. It absolutely does not mean that anyone else, any company, any internet forum, has an obligation to give you a platform. Far from it.
It means that if someone wants to be a total dick, very loudly and repetitively, then the state can't stop them - but the only platform to which they are "entitled" is a soapbox in the park, as they tell it to the pigeons.
I know exactly what the first amendment is.
Customers are entitled to giving their opinions.
The developers of a game can whine absolutely to steam to get a negative review removed. That is exactly what happened. Steam's right to kowtow to whiny devs.
Their actions have been recorded and put on display here.
I have to go back and reread things, but people were suggesting that censorship was ok simply because they want to protect their precious. We aren't talking about the rights of Steam to kowtow to whiny developers who want to block negative reviews. That is neither here nor there though. We are talking about it being ok in a moral sense, not a literal legal sense.
So, yes. I think it is disgusting to censor negative opinions. If they want to be egomaniacs on their own forum, that is one thing. To push for a negative review in another location is not only disgusting, but if this was allowed universally, then no game would EVER have a negative review in ANY location. Just pressure all organizations to take down negative reviews. They can continue to personally attack the people who wrote the reviews that were censored.
It is all ok though, because some people desperately want to defend a bug ridden, barebones game, that was clearly pushed out way too early.
Think about what is being said and the repercussions it would have if the developers had clout to influence all of the other review sites. The whole point of a review is for the sharing of opinions. When we begin to pick and choose which is acceptable, you'll be left with only glowing reviews.
You and I both know that no one here was talking about the legal right of steam to censor their own site.