Gamasutra reports on a study into Steam reviews which examined negative and positive reviews.
More information.Conducted by researchers at Queen's University in Canada, the academic study delves into several factors that come into play when a review is written on Steam, such as examining hours logged before the review was posted, whether the game was indie or not, and complaints of performance issues.
A particularly interesting conclusion the researchers came to was that players complained more about game design as opposed to bugs. As the table below shows, only 8 percent of all the reviews examined mentioned bugs in games, while 34 percent of the reviews mentioned the cons related to game design.
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